If you’ve decided to hire the services of our travel agency and make your vacation enjoyable, we will do everything to meet your requirements and make you book as simple as possible.
After you’ve booked your excursion, we will send you a confirmation email, in which we will state that we’ve approved your reservation and that your name is on our passenger list.
If you don’t see our email, please check the other partitions of e-mail such as “spam” or “junk box” just to be sure.
Our agent will contact you via email or WhatsApp if you have provided a telephone number while booking. Communication via WhatsApp is a faster and more reliable way of communication. So, we would like to ask that our guests provide a phone number with WhatsApp installed on the booking form or contact us via WhatsApp. Our agent will let you know the pick-up time for the tour and address any questions you may have about it. After our agents have contacted you and you confirm your booking, you will be added to our confirmed passenger list.
We work with “pay on the day” method. So, you don’t make any prepayment or payment before the tour. However, in some cases, such as private tours, we may require a deposit or payment from you before the tour day. In that case, our agent will reach out to you to set up a meeting time and visit your hotel to collect the payment.
Each excursion starts with a pick-up from your accommodation and transfer to the location where your adventure begins. After the tour, we will drop you off at your hotels comfortably. Pick-up and drop-off are included in the excursion price.
Your safety is our top priority, which is why we employ only the best and most experienced drivers and staff. Our drivers will easily find your accommodation address, as they are familiar with the city. However, if you would like to be picked up from a location other than your hotel, please notify our agent, and we will arrange it accordingly. Whether you’re in Side, Kumköy, Ilıca, Evrenseki, Çolaklı, Gündoğdu, Titreyengöl, Sorgun, Kızılağaç, or Kızılot, we will arrange your safe and comfortable transfer. Pick-ups and drop-offs are carried out from the security gates of the hotels.
To summarise, you receive instant ticketing when booking a trip from our website, and all you need to bring with you is a good mood. We will take care of all your requests and make sure you have the most memorable vacation possible.
