If you’ve decided to hire the services of our travel agency and make your vacation enjoyable, we will do everything to meet your requirements and make you book as simple as possible.
After you’ve booked your excursion, we will send you a confirmation email, in which we will state that we’ve approved your reservation and that your name is on our passenger list.
If you don’t see our email, please check the other partitions of e-mail such as “spam” or “junk box” just to be sure.
Our agent will contact you via email or Whatsapp if you have provided a telephone number while booking. Communication via Whatsapp is faster and more reliable way of communication, so we request our guests to provide a phone number with Whatsapp loaded on the booking form or contact us via Whatsapp if possible. Our agent informs you about the pick up time of the tour and answer your questions about the tour if you have any. After our agents contact you and you confirm your booking, you are on our confirmed passenger list.
We work with “pay on the day” method. So, you don’t make any prepayment or payment before the tour. However, in some cases, such as private tours, we may request a deposit or the payment from you before the tour day. In that case, our agent contacts you to determine a meeting time and visits you at your hotel to get the payment.
Each excursion starts with a pick-up from your accommodation and transfer to the location where your adventure begins. After the tour, we drop you off to your hotels comfortably. Pick-up and drop-off is included in the excursion price.
Your safety is our top priority, and that is why we employ only the best and experienced drivers and staff. Our drivers will easily find your accommodation address, as they are familiar with the city. However, if you want to be picked up from somewhere else than your hotel, you can inform our agent, so we can organize it as well. Whether you’re in Side, Kumköy, Ilıca,Evrenseki, Çolaklı, Gündoğdu, Titreyengöl, Sorgun, Kızılağaç or Kızılot we will arrange your safe and comfortable transfer. Pick-ups and drop-offs are done from the security gates of the hotels.
To summarize, you get instant ticketing when you book a trip from our website and all you need to bring with you is a good mood. We will take care of all your requests and make sure you have the most memorable vacation ever.